All animals are guaranteed to be healthy, feeding, and correctly sexed, unless otherwise noted. We want you to be happy with your new snake. If for some reason you are not, we provide a 24 hour unconditional guarantee with your purchase. This guarantee is contingent on Mystic Reptiles, LLC being notified within 24 hours by you, the customer, taking possession of said animal. After 24 hours we cannot assume liability. You will receive a full refund (initial ship cost not included), or exchange for equally valued, mutually agreed upon animal. Buyer is responsible for return shipping costs.
We accept credit cards through Square (+5%), Paypal (+3%), personal check, or money order sent to the address on the Contact link. Payment must be received, and checks must clear, prior to shipment. Customer assumes shipping costs, unless buyer discount pertains.
If you do not have funds readily available to make your purchase, a payment plan may be an option. As a general rule, we approve payment plans of 2 months for babies-yearlings. Older/larger animals would be 1 month. A 25% NON-refundable deposit is required. The due date will be 60 (or 30) days from receipt of deposit. We ask that the remaining balance be paid in full at that time. You will not be charged interest during that period, unless the buyer requests a time extension. At which point there will be $20 ($30 for older animals) maintenance fee per week. We will feed and maintain the animal in good health during the reservation time period. Should buyer not fulfill his/her obligation, the animal will be re-advertised for sale. Deposit funds will not be returned.
We do NOT accept deposits to reserve an expected (unborn) snake. Instead, we keep a list based on first come-first serve priority.
Mystic Reptiles, LLC is a FedEx verified shipper throughout the United States. We utilize "Ship Your Reptiles" as our trusted agent, providing a 40% discount to our customers. Shipments are sent out priority overnight Monday - Wednesday only. Payment must be received, and checks must clear, prior to shipment. Customer assumes shipping costs, unless buyer discount pertains.
Prior to shipping, you will receive notification via email or phone of all pertinent cargo information including the tracking number. We prefer to ship to your nearest FedEx distribution center for pick up. It's the safest option, as your snake will be maintained in a reasonably climate controlled environment. We have used this method for many years with success. If weather is not an issue, a commercial business location or residential location is also acceptable for delivery. Buyer must be available and take possession of package within 1 hr of delivery. If not, live arrival guarantee is void.
The animal’s health and well being is our priority. Therefore, Mystic Reptiles, LLC will not ship if conditions are deemed unsafe. These temperatures range from lows of <40 F to highs of >90 F at layover and destination cities. All shipping boxes are personally constructed by us, and approved by FedEx. We insulate our boxes with 3/4" styroboard, and fit with necessary heating/cooling packs.
For larger animals and shipments, Delta Cargo same-day shipping will be the most economical option. Using this method, the customer is required to be available when shipment arrives at their airport location. Buyer will be responsible for payment to Delta at the time of pick up. If a shipping crate is necessary for transport, buyer will be responsible for additional material cost.
Please be sure to examine your animal upon delivery and ensure that everything is in order. We also appreciate you letting us know that it arrived safely. Remember you have 24 hrs to notify us if there is a discrepency in any way. After 24 hours, we cannot assume responsibility.
In accordance with current FWC regulations, Mystic Reptiles, LLC is an approved USARK member and permitted to export Reticulated pythons out of the state of Florida. However, Retics cannot be imported/brought in/returned to the state of Florida by law. Therefore, out of state sales will be considered final unless DOA.
Florida sales- there is no shipping via FedEx. Retics cannot leave the state and return back. Therefore, arrangements would have to be made to pick up at our facility or meet for delivery.